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What is an escape room?
An escape room is a real-life interactive adventure game. Players use clues, puzzles, and hints to exit a locked room in a fixed time period.
How can we book?
Please book your game online at roomwithaclue.us/bookings. We are unable to accept bookings over the phone.
Can we get help?
The best way to escape the room in time is to communicate a lot with your teammates and to be as fast as you can. You can get hints and help from the game masters, who see your every move and send you the appropriate tip through the built-in displays.
Are we really "locked" in a room?
Yes and no. You will be in a room with a locked door, but every door is equipped with an exit button. Should you feel the need to leave the room, you are welcome to do so at any time.
Can I reschedule or cancel my booking?
Using the “View / Change” Button in your confirmation email, you can reschedule or cancel your reservation up to 24 hours before the start of the game. After that there are no refunds or rescheduling.
What time should I arrive?
You should arrive 10-15 minutes before your game. Please allow extra time to account for traffic or any issues. Please do not be late. If you are late, we have to deduct it from your 60 minutes. Please call if there are any issues.
How can I add more people?
When you reserve a room, it will be reserved for only the people in your party. If you wish to add more people, we can do so when you arrive.
How do I book a group event?
We welcome corporate and group events! If you need to book more than one room or wish to reserve a room for your party during non-business hours, please contact us for more information.
Can children participate?
Ages 14 to 17 can participate alone with a waiver signed by a parent or guardian. Ages 5 - 13 can participate with a waiver signed by a parent or guardian and one participating paying adult per 2-3 children. Children under 5 should not attend.